FAQs

How long does shipping take?

Orders are dispatched within 1–2 business days. You'll receive a tracking link by email as soon as your order ships.

Is shipping free?

Yes, standard shipping is free on all orders.

Can I return my order?

Yes. You have 60 days to try your product. If it isn't right for you, contact us and we'll arrange a return and refund.

How do I care for my product?

Care instructions are on the product label. Most of our covers are removable and machine-washable on a gentle cycle.

Are your products medical devices?

No. Our products are designed for everyday comfort and aren't intended to diagnose, treat or cure any condition. For ongoing pain, please see a qualified health professional.

How can I contact you?

Use our contact page and we'll get back to you as soon as possible.